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This store has earned the following certifications.
Water_Bottles / Stainless Steel Carafe
Reliable and Safe to Use: Our thermal coffee carafes are crafted from 304 stainless steel, ensuring a solid and reliable design that can withstand prolonged use. This robust material enhances durability and prevents easy rusting and deformation, making them suitable for both cold and hot water. The classic black finish adds a timeless appeal to any setting.
Heat Retention Capabilities: Equipped with a double wall vacuum design, our carafes excel in heat retention. They maintain your beverages' desired temperature for extended periods—up to 12 hours for hot water or 24 hours for cold water, ensuring flavor and freshness are preserved.
Ample Capacity and Leakproof Lids: Each carafe boasts a generous 68 oz / 2 L capacity, ideal for multiple servings. These carafes are great for small family gatherings, corporate meetings, and more. They come with safety silicone rings that are leakproof, securely locking in place when closed to prevent water leakage.
Easy to Use: Designed with a thermal carafe’s easy pour function, you can handle and use it effortlessly. Whether the contents are hot or cold, it won't cause discomfort when you touch the carafe.
Widely Useful: Our thermal pots are practical and portable. Suit them for travel, camping, barbecues, trips, sports, yoga, and other outdoor activities. They’re also convenient for use at home, the office, school, and work.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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